Legal
Terms and Conditions
These draft terms are intended to govern your use of the OFQ Tours website and the way we help you plan a trip to Kazakhstan. They are a structure for legal review and do not yet create binding obligations.
Status: Draft — for legal review, not yet in force
Legal review: Verification pending
About these terms
These terms are intended to explain the basis on which we make this website and our planning service available to you. Detailed booking, payment, cancellation, and refund matters are covered in the Booking Terms and the Cancellation and Refund Policy, which should be read together with these terms.
Who we are
"OFQ Tours" is both the display name and the registered business name of this travel-planning service. Its registration details and any licence information are [TO BE CONFIRMED BY OWNER/LEGAL].
Our role
OFQ Tours coordinates a Kazakhstan travel plan for you. We help arrange accommodation, transport, guided experiences, and itineraries by working with independent suppliers. Unless we confirm otherwise in writing, we do not own the accommodation, vehicles, or attractions involved in your trip.
The services actually included in your trip are defined by the written quotation and confirmed itinerary provided to you, not by general descriptions on this website.
Using this website
You may use this website to learn about our planning service and to send us an inquiry. You agree not to misuse the website, attempt to disrupt it, or use it for unlawful purposes.
Accuracy of information on this website
We aim to describe our planning service accurately. Descriptions of experiences, categories, and services on this website are general and illustrative. Availability, itineraries, accommodation, transport, activities, and prices are indicative until confirmed in a written quotation.
Inquiries are not a booking
Submitting an inquiry, receiving a proposal, or exchanging messages with our team does not create a booking or a binding contract. A booking is formed only under the conditions set out in the Booking Terms.
Third-party suppliers
Elements of your trip are delivered by independent third-party suppliers. Those suppliers may apply their own terms and conditions. We will pass on relevant supplier terms where they affect your booking.
Intellectual property
The content, design, and original graphics on this website belong to OFQ Tours or its licensors and may not be copied or reused without permission, except as allowed by law.
Liability
The extent of our responsibility, and any limits on it, will be defined following legal review and in line with applicable law and the confirmed booking terms for your trip.
Events beyond reasonable control
Neither we nor our suppliers can be held responsible for failures or changes caused by events beyond reasonable control — for example severe weather, natural events, road closures, changes to attraction operation, transport disruption, strikes, or official restrictions. Where such events affect your trip, we will make reasonable efforts to find suitable alternatives.
Governing law
Changes to these terms
We may update these terms from time to time. The version in force is the one published on this website at the time of your inquiry or booking.
Contact
Questions about these terms can be sent to us using the details on our contact page.